Posted on 3/18/2020
WEDNESDAY, MARCH 18, 2020
First and foremost, our team hopes that you and your colleagues, friends, and family are staying safe and healthy as we grapple with this unprecedented issue of immense scale and human impact. Our hearts, thoughts, and prayers go out to all who have been affected by the COVID-19 pandemic. As the impact of the virus is being felt around the world, I want to assure you that Sullivan Group is prepared to continue providing the highest level of service to our clients, while at the same time maintaining a healthy and secure workplace for our team.
Over the last several weeks, we have been monitoring the information provided by local and federal authorities, as well as the CDC and local medical community. As the situation has rapidly evolved over the last several days, we have made the decision to offer our team the opportunity to move to a remote work environment. While not all team members will choose to work remotely, we are confident that our emergency business continuity plan will allow us to continue to serve your needs without disruption, while at the same time providing the safest conditions for our team members, vendors, and clients.
Thank you for the trust and confidence you place in us. It is our intent to remain transparent, providing updates as we see fit. These are certainly unsettling times, but I am personally confident that together we will come through this crisis stronger and more resilient.
Stay safe and healthy, and we look forward to seeing you soon.
MONDAY, MARCH 16, 2020
ALL IN-PERSON REGISTRY SERVICES ARE SUSPENDED UNTIL FURTHER NOTICE. We will only handle electronic or mail registry services.
We are also continuing to restrict Sullivan Group staff from visiting clients for the next 30 days and restricting visitors to our office.
FRIDAY, MARCH 13, 2020
At Sullivan Group, the health of our staff is tremendously important to us. As we continue to monitor developments related to COVID-19 (coronavirus), we wanted to reach out to you to let you know what steps we are taking in response to recommendations from experts.
We’re keeping our staff well-informed and in conjunction with our building maintenance team, working to keep work areas clean and common spaces sanitized. Additional steps being taken with our employees to help prevent the spread of germs in our work environment include:
While the coronavirus has not affected our business operations to date, we're closely following information and recommendations being put forth by the Center for Disease Control and Prevention (CDC) and the Massachusetts Department of Public Health.
We’re taking precautionary actions and initiating our business continuity plans. This includes testing our systems and capabilities to ensure we are prepared to continue providing extraordinary care to our clients and partners.